Information technology - Service management - Part 1: Service management system requirements
This Uganda Standard is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill service requirements. This standard was PUBLISHED on 2019-12-10.
Information technology - Service management - Part 2: Guidance on ..
Information technology - Service management - Part 3: Guidance on ..
Information technology - Security techniques - Guidelines for inf ..
Information technology - Security techniques - Information securi ..