Societal security - Guideline for incident preparedness and operational continuity management
This guideline provides general guidance for an organization, private, governmental, and non-governmental, to develop its own specific performance criteria for incident preparedness and operational continuity, and design an appropriate management system. It provides a basis for understanding, developing and implementing continuity of operations and services within an organization and to provide confidence in business, community, customer, first responder and organizational interactions. It also enables the organization to measure its resilience in a consistent and recognized manner