US ISO/IEC TR 20000-4:2010

Information technology - Service management - Part 4: Process reference model

UGX 50,000/=


Abstract

This Uganda Standard defines a process reference model comprising a set of processes, described in terms of process purpose and outcomes that demonstrate coverage of the requirements of US ISO/IEC 20000-1. This standard was PUBLISHED on 2014-10-15.

Price UGX 50,000/=
Category ENGINEERING AND CONSTRUCTION STANDARDS
Status Voluntary
Format PDF
TC UNBS/TC 18, Information and communication technology.
ICS 35.020 Information technology (IT) in general 03.080.99 Other services
Language English
Edition 1st Edition
Sales Rating