Information technology - Service management - Part 4: Process reference model
This Uganda Standard defines a process reference model comprising a set of processes, described in terms of process purpose and outcomes that demonstrate coverage of the requirements of US ISO/IEC 20000-1. This standard was PUBLISHED on 2014-10-15.
Price | UGX 50,000/= |
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Category | ENGINEERING AND CONSTRUCTION STANDARDS |
Status | Voluntary |
Format | |
TC | UNBS/TC 18, Information and communication technology. |
ICS | 35.020 Information technology (IT) in general 03.080.99 Other services |
Language | English |
Edition | 1st Edition |
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