Information technology- Service management- Part 10: Concepts and vocabulary
This Uganda Standard describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000-1:2018 as well as the relationships between ISO/IEC 20000-1 and other standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly. This standard can be used by: a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts); b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal; c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards; d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts). This standard was published on 15 June 2021.
Price | UGX 45,000/= |
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Category | ENGINEERING AND CONSTRUCTION STANDARDS |
Status | Compulsory |
Format | |
TC | UNBS/TC 18, Information and Communication Technology |
ICS | 35.020 Information technology (IT) in general 03.080.99 Other services |
Language | English |
Edition | 1st Edition |
Sales Rating |